{"id":7366,"date":"2021-04-29T18:58:28","date_gmt":"2021-04-29T16:58:28","guid":{"rendered":"https:\/\/chefdejardin.com\/terms-of-business-business-conditions\/"},"modified":"2025-11-20T18:45:00","modified_gmt":"2025-11-20T17:45:00","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/chefdejardin.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7366\" class=\"elementor elementor-7366 elementor-3420\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e0177e4 elementor-section-height-min-height elementor-section-items-top elementor-section-boxed elementor-section-height-default gs-locked-section-no\" data-id=\"e0177e4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-790e1ffe\" data-id=\"790e1ffe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02c7152 elementor-widget elementor-widget-heading\" data-id=\"02c7152\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0dde10 custom-toggle elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"a0dde10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1681\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1681\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Terms of Business<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1681\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1681\"><p><strong>I. Introductory Provisions<\/strong><\/p>\n<p>Article 1<\/p>\n<p>These Terms and Conditions regulate the rights and obligations between ZIP Tech d.o.o. (hereinafter referred to as the \u201cSeller\u201d) and the Buyer that are not specifically addressed in the offer\/quotation\/contract, and include provisions regarding the company and the Seller\u2019s headquarters, offer, prices, payment terms, delivery and assembly, warranty, complaints, and dispute resolution.<\/p>\n<p>Article 2<\/p>\n<p>The Seller sells products exclusively in accordance with these Terms and Conditions. Any deviations require written consent of the Seller or confirmation of newly agreed terms in the form of an annex.  <\/p>\n<p>Article 3<\/p>\n<p>These Terms and Conditions are available on the websites ziptech.si and chefdejardin.com, and the Buyer may download, store, or reproduce them on their electronic device via an internet connection accessible from these websites.<\/p>\n<p><strong>II. Company Information <\/strong><\/p>\n<p>Company: ZIP Tech d.o.o., Be\u017eigrajska cesta 2, 3000 Celje Registration No.: 8255695000, VAT ID: SI44186339 (VAT liable)<\/p>\n<p><strong>III. Scope and Validity of the Offer <\/strong><\/p>\n<p>Article 4<\/p>\n<p>The Seller shall prepare an offer for the Buyer based on the data provided by the Buyer, either in writing or verbally, and on the measurements taken by an authorised representative of the Seller. The Seller is responsible for the dimensional accuracy of the product and installation. <\/p>\n<p>Article 5<\/p>\n<p>If the Buyer performs the measurements themselves, the Seller shall not be held liable for any errors resulting from incorrect measurements. All costs arising from such errors shall be borne entirely by the Buyer. In the event of a measurement error made by an authorised specialist of the Seller, the Seller shall bear the related costs. The Buyer is not entitled to compensation for delays or incomplete execution of works on the agreed installation date. The Seller shall rectify the error as soon as reasonably possible.   <\/p>\n<p>Article 6<\/p>\n<p>Offers prepared without prior measurements are for informational purposes only.<\/p>\n<p>Article 7<\/p>\n<p>Before accepting the offer and confirming the order, the Buyer is obliged to carefully review the offer (verify drawings and data) and request additional clarification from the Seller in case of ambiguities.<br \/>After the offer has been confirmed and delivery completed, the Buyer may not request additional explanations, and such issues cannot constitute grounds for complaints or claims.<\/p>\n<p>If the Buyer insists on technically unacceptable requirements and the Seller has informed the Buyer in writing (by letter, SMS, email, or social media message), the Seller shall be released from any liability for damages.<br \/>In the event of Buyer requirements not in accordance with professional standards, the Seller reserves the right to modify the warranty period for the products. <\/p>\n<p>Article 8<\/p>\n<p>An offer shall be deemed accepted, or an order confirmed, when at least one of the following conditions is met:<\/p>\n<ul>\n<li>written confirmation of the offer or pro forma invoice\/order, <\/li>\n<li>payment of a prepayment based on the pro forma invoice (in part or in full),<\/li>\n<li>delivery of a security instrument,<\/li>\n<li>signing of a contract or order agreement,<\/li>\n<li>fulfilment of contractual obligations,<\/li>\n<li>other implied acts in the case of continuous business cooperation, as recognised by the Seller.<\/li>\n<\/ul>\n<p>In all cases, the Buyer is deemed to have thoroughly reviewed the offer, confirmed that it meets their requirements, and acknowledged the Seller\u2019s General Terms and Conditions. All agreements, offers, and confirmations between the Buyer and Seller must be in writing. Verbal agreements are invalid unless subsequently confirmed in writing.  <\/p>\n<p>Article 9<\/p>\n<p>The Buyer has the right to modify information affecting the order no later than one day after acceptance, and only in writing. Any changes after this period will not be accepted. Cancellation of an order is only possible upon reimbursement of actual processing and material preparation costs: administrative fee: EUR 120, travel time to measurement site: EUR 14.50\/hour, mileage cost: EUR 0.37\/km, measurement work: EUR 29\/hour, engineering and design: EUR 76\/hour, material procurement: 30% of the offer value, production reservation and preparation: 20% of the offer value.  <\/p>\n<p>Article 10<\/p>\n<p>The offer is valid for 15 days, or until the date specified in the offer or as otherwise determined by the Seller.<\/p>\n<p>Article 11<\/p>\n<p>The content of the offer, including calculations and descriptions prepared by the Seller, and any related documents, remain the sole property of the Seller. The Seller retains all intellectual property rights to these documents, and the Buyer agrees that all related information is confidential and may not be disclosed or used without prior written consent.<\/p>\n<p><strong>IV. Prices and Payment Terms <\/strong><\/p>\n<p>Article 12<\/p>\n<p>Prices are expressed in euros (\u20ac). VAT is calculated and shown separately in the offer, in accordance with applicable tax legislation. <\/p>\n<p>Article 13<\/p>\n<p>Splo\u0161na stopnja DDV zna\u0161a 22 %.<\/p>\n<p>A reduced VAT rate of 9.5% applies to construction services (dismantling and installation) in residential buildings owned by natural persons, intended for permanent residence, within legal surface limits.<\/p>\n<p>For legal entities purchasing with installation, VAT is transferred to the buyer according to Article 76a of the Slovenian VAT Act. <\/p>\n<p>Article 14<\/p>\n<p>Prices in the offer are based on the supplier\u2019s price list valid on the contract date. The Seller reserves the right to adjust prices without prior notice in case of supplier price changes or raw material increases, but not for goods already ordered. <\/p>\n<p>Article 15<\/p>\n<p>Additional work not included in the offer or contract and approved by the Buyer will be charged separately.<br \/>The Seller may carry out urgent, unforeseen work without prior approval if it could not be obtained due to urgency, provided the Buyer is immediately informed and payment for such work is duly requested.  <\/p>\n<p>Article 16<\/p>\n<p>Scaffolding and lifting platforms are not included in the offer unless required for the installation of the product.<\/p>\n<p>Article 17<\/p>\n<p>If, at the Buyer\u2019s request, the installation of the pergola or canopy is carried out in two phases, additional transportation costs will be charged. Separate invoices are issued for each installation. The Buyer bears the risk of damage to any elements stored at their premises during this period.   <\/p>\n<p>Article 18<\/p>\n<p>In the event of a breach of contractual obligations, particularly non-payment or delayed payment, the Seller reserves the right to reclaim the goods to secure payment for work performed, materials used, and other claims arising from the accepted offer or contract. The Buyer grants the Seller unrestricted access to and removal of such elements.<br \/>If unpaid elements have already been installed, the Seller retains the right to compensation for the benefits obtained by the Buyer from these elements. The Seller\u2019s actions do not constitute a breach of contract, and the Buyer waives any claims arising from this.   <\/p>\n<p>Article 19<\/p>\n<p>Any complaint or remark recorded after installation does not suspend the obligation to pay the full amount under the accepted offer or contract. The goods remain the property of ZIP Tech d.o.o. until full payment has been made, even after installation. ZIP Tech d.o.o. retains ownership rights until the total amount, including any interest, is paid.  <\/p>\n<p>Article 20<\/p>\n<p>Unless otherwise specified in the offer or pro forma invoice, the following payment terms apply: <\/p>\n<p>50% of the total amount as advance payment for order confirmation, 40% of the total amount five (5) days before installation, remaining 10% within seven (7) days after completion of installation.<\/p>\n<p>Agreed discounts apply only in the case of timely payment. In case of late payment, the Buyer must pay the full amount. <\/p>\n<p>Legal or agreed default interest will be charged, and previously granted discounts may be revoked.  <\/p>\n<p>Article 21<\/p>\n<p>Payments shall be made only to the Seller\u2019s bank account (ZIP Tech d.o.o.) as specified in the offer, contract, or invoice.<\/p>\n<p>Representatives, intermediaries, and installers are not authorised to accept payments.<\/p>\n<p>Article 22<\/p>\n<p>The Buyer has the right to reject an invoice in writing within 8 days of receipt. The objection must be written, justified, and submitted within the deadline. If no written objection is received, the invoice is considered accepted in full. In case of late or non-payment, the Seller has the right to charge legal or agreed default interest from the due date until payment and revoke any agreed discounts.     <\/p>\n<p><strong>V. Delivery of Goods<\/strong><\/p>\n<p>Article 23<\/p>\n<p>The delivery period begins upon confirmation of the offer or pro forma invoice, as defined in Article 8. The delivery deadline is determined by the Seller according to production capacity and schedule. The delivery time agreed upon in writing is binding. The Seller shall notify the Buyer in writing or by phone at least one day before the possible installation date.    <\/p>\n<p>Article 24<\/p>\n<p>In the event of any unforeseen complications or delays, the Buyer will be informed by email or post, specifying the new expected delivery date. The Seller shall not be liable for any loss or damage arising from delivery delays. <\/p>\n<p>Article 25<\/p>\n<p>The production and\/or delivery periods shall be extended if:<\/p>\n<ul>\n<li>the Seller does not receive from the Buyer the necessary information on time;<\/li>\n<li>both parties agree in writing to extend the period;<\/li>\n<li>production is delayed due to circumstances beyond the Seller\u2019s control (e.g., epidemics, pandemics, or force majeure);<\/li>\n<li>the Buyer delays preparation of the installation site or payment obligations.<\/li>\n<\/ul>\n<p>Article 26<\/p>\n<p>The Seller is not responsible for delivery delays caused by circumstances beyond their control, such as force majeure(fire, war, epidemic, pandemic, strike, transport or raw material disruptions). The Seller has the right to extend the delivery deadline for the duration of such events. The Seller shall not be liable for any loss or damage resulting from delays caused by force majeure.  <\/p>\n<p>Article 27<\/p>\n<p>If the delay is caused by the Seller (excluding force majeure or material supply issues), the Buyer and Seller shall agree on a reasonable extension without compensation for the delay, unless otherwise stated in the contract. The Seller must correct any irregularities as soon as possible. <\/p>\n<p>Article 28<\/p>\n<p>The goods are deemed accepted once the Supplier enables the Buyer to use them. The Buyer confirms the condition of the goods by signing the delivery protocol during or after installation. <\/p>\n<p>Article 29<\/p>\n<p>If the Buyer postpones delivery (delays collection or reschedules it up to 60 days later), storage fees will be charged according to the Seller\u2019s valid price list. Once the Buyer delays acceptance, the risk of accidental loss or damage transfers entirely to the Buyer. <\/p>\n<p>Article 30<\/p>\n<p>If the Buyer wishes to collect and transport the ordered goods from ZIP Tech d.o.o.\u2019s warehouse independently, this may be done upon prior arrangement. In such cases, ZIP Tech d.o.o. does not replace or accept returns of the goods. If the Buyer self-installs a pergola, canopy (aluminium or steel structure with rotating or sliding slats, retractable fabric, or fixed roof) or ZIP screen shade (side fabric shading with guides), ZIP Tech d.o.o. assumes no liability for damages caused by improper installation or transport.  <\/p>\n<p>Article 31<\/p>\n<p>The Seller\u2019s contractual obligations become valid only after the Buyer has fulfilled all prior obligations. If the Buyer refuses or fails to do so within a reasonable period, the Seller may withdraw from the contract and claim full compensation for damages. Responsibility for goods ready for dispatch transfers to the Buyer one day after the Seller\u2019s notice.  <\/p>\n<p>Article 32<\/p>\n<p>The Seller reserves the right to make design or technical modifications that do not affect product functionality.<br \/>If the Buyer orders an incorrect product or fails to meet obligations, the Seller may demand reimbursement of incurred costs, including any additional expenses. Returns of incorrect products (if the Buyer is at fault) are not accepted.  <\/p>\n<p><strong>VI. Delivery of Goods <\/strong><\/p>\n<p>Article 33<\/p>\n<p>The goods are considered delivered to the buyer at the moment the supplier enables actual use of the delivered goods or upon signing the delivery report. At the end of the installation or by signing the delivery report, the buyer confirms the flawless condition of the delivered goods or has the option to record any defects or faults. Upon this acceptance, all responsibility for damage or destruction of the goods passes to the buyer. Any subsequent claims by the buyer related to the delivery procedure or warranty for obvious defects not raised upon delivery are excluded.      <\/p>\n<p>Article 34<\/p>\n<p>If the buyer does not take delivery of the goods within the agreed period, the supplier is entitled to:<\/p>\n<ul>\n<li>demand fulfillment of the contract,<\/li>\n<li>charge storage fees of 15% of the contract value,<\/li>\n<li>immediately withdraw from the contract and retain the advance payment,<\/li>\n<li>claim compensation for any costs or damages incurred due to non-collection of the goods (including lost profit).<\/li>\n<\/ul>\n<p>The buyer undertakes to notify the supplier in writing of any changes regarding invoicing (especially changes in company name or permanent\/temporary address) before the delivery. If the buyer fails to do so, the supplier is entitled, if the buyer does not take delivery or fails to take it on time after a 15-day notice period, to withdraw from the contract and freely dispose of the goods. <\/p>\n<p><strong>VII. Installation of Goods <\/strong><\/p>\n<p>Article 35<\/p>\n<p>The installation date is communicated to the buyer in due time and fixed, and therefore cannot be unilaterally changed by the buyer without the seller&#8217;s consent. During installation, the buyer must be personally present or represented by an authorized person (written authorization) and must accept the goods. After installation, the buyer, together with the installation team leader, must inspect the site and sign the delivery report. Any deficiencies found are immediately recorded; otherwise, the goods are deemed accepted without defects.<br \/>Before installation, the client must inform the installers or ZIP Tech d.o.o. of possible obstacles (plumbing, electrical installations, etc.). Otherwise, the buyer bears the costs of repairing any damages and any delays in installation. The buyer must ensure free access to the site, provide free 220V electrical power unless otherwise stated in the contract, and, if necessary, ladders and scaffolding, unless otherwise specified in the accepted offer or contract. For longer installations, the buyer must also provide a lockable space for storing tools.       <\/p>\n<p>Article 36<\/p>\n<p>The seller is not responsible for any damage caused by third parties with whom the buyer has arranged matters without the seller\u2019s knowledge during the installation.<\/p>\n<p>Article 37<\/p>\n<p>Before installation or assembly, the buyer must check and coordinate all plans, sketches, and details on-site with the responsible installer to understand the work process, as after assembly, this cannot be claimed as a defect and is the buyer\u2019s responsibility. The buyer must provide proper access to the installation site at the agreed date. <\/p>\n<p>If installation is not possible due to obstacles (scaffolding, unprepared foundation, etc.), the installation date is postponed, and the contractual completion period is extended accordingly. <\/p>\n<p>Article 38<\/p>\n<p>In the event of force majeure, adverse weather, or legally prohibited conditions (e.g., frozen construction, strong wind, heavy rain, temperatures below freezing, etc.), installation may be interrupted or delayed. A new date is set according to weather conditions.  <\/p>\n<p>Article 39<\/p>\n<p>If a pergola is mounted by attaching it to the fa\u00e7ade, such interventions are carried out solely at the buyer\u2019s request. Sealing between the pergola and the building is designed to prevent water ingress if fa\u00e7ade irregularities do not exceed 1 cm. The same applies to ground fixation. The sealing is not intended to protect the base building from water. The seller assumes no responsibility for interventions on the building or damage to the base insulation. If the buyer does not want the pergola attached to the fa\u00e7ade, the seller allows installation on four posts.     <\/p>\n<p>Article 40<\/p>\n<p>ZIP screen blinds installed simultaneously with the pergola may have minor deviations between the screen guides and pergola posts (approx. up to 3 mm per side). For later-installed ZIP screens, deviations may be greater due to irregularities (approx. up to 7 mm per side). ZIP screens can only be installed on a properly prepared structure (i.e., a correctly shaped structure with exactly 90\u00b0 angles). Irregularities may create a gap between the guide and the existing structure. Temperature differences may cause fabric wrinkling along the guides.    <\/p>\n<p>Article 41<\/p>\n<p>By signing the delivery report, the buyer releases the seller from any liability for damage that may arise due to interventions in the existing building.<\/p>\n<p>Article 42<\/p>\n<p>The buyer is responsible for preparing any documentation required for administrative procedures.<\/p>\n<p>Article 43<\/p>\n<p>Any complaints or warranty claims after installation do not suspend the obligation to pay the full price according to the accepted offer or contract.<\/p>\n<p>Article 44<\/p>\n<p>Sealing between the pergola and the wall is not included in the offer. Sealing can be ordered after the pergola is installed. The price is approx. \u20ac49.00 + VAT per running meter unless otherwise agreed. The price is calculated per each 100 cm.    <\/p>\n<p>Article 45 \u2013 Pergola Drains<\/p>\n<p>Pergola drains are standard. Connecting the pergola drains to the building\u2019s drainage system is not included in the price. Any additional work related to the drains will be charged based on post-installation billing. Our warranty does not cover connecting the pergola drain to the building\u2019s drainage system at the buyer\u2019s expense.   <\/p>\n<p><strong>VIII. Warranty <\/strong><\/p>\n<p>Article 46<\/p>\n<p>Products have a warranty if stated on the warranty certificate, invoice, offer, or contract. The seller guarantees its quality or flawless operation during the warranty period if the buyer uses it according to its intended purpose and the provided instructions. The warranty period begins on the day the goods are handed over.  <\/p>\n<p>Article 47<\/p>\n<p>Installed pergolas and canopies have a 5-year warranty according to the valid warranty terms: 5-year warranty on the pergola or canopy structure, 5-year warranty on pergola fabric, 3-year warranty on pergola motor, 2-year warranty on electronic components, 1-year warranty on LED lenses, 2-year warranty on ZIP screen blinds. <\/p>\n<p>Article 48<\/p>\n<p>To file a warranty claim, the buyer must fulfill the following obligations:<\/p>\n<ul>\n<li>inspect the products immediately upon delivery,<\/li>\n<li>submit the claim immediately,<\/li>\n<li>attach supporting documentation (copy of delivery report, photographs, copy of payment).<br \/>The seller will inform the buyer of the claim\u2019s validity within 15 days of submission.<\/li>\n<\/ul>\n<p>Article 49<\/p>\n<p>The warranty is void if the buyer or a third party uses the product improperly, alters it, or repairs it incorrectly. Improper use includes using the product contrary to its intended purpose or instructions, any abuse, unsafe handling, incorrect or forced use, or unauthorized repairs or modifications. The seller is not responsible for damage caused by unauthorized use or use beyond specified performance parameters.  <\/p>\n<p>Article 50<\/p>\n<p>The warranty also does not cover damage caused by force majeure, including dangerous weather conditions (lightning strikes, storms), riots, civil disturbances, war, or damage resulting from painting or drilling by the buyer or third parties, corrosion, salt, or temporary or permanent changes in environmental factors. Force majeure does not give the buyer the right to terminate the contract or claim compensation from the seller. <\/p>\n<p>Article 51<\/p>\n<p>The seller must, within 60 days of receiving a written warranty request:<\/p>\n<ul>\n<li>remedy the defect in the goods, if present, or<\/li>\n<li>issue a credit note or replace the goods. <\/li>\n<\/ul>\n<p>Further claims by the buyer on any basis are excluded unless otherwise mutually agreed.<\/p>\n<p>In case of the seller\u2019s failure to fulfill essential obligations due to their fault, compensation for damage to persons or property is limited to the insured amount.<\/p>\n<p>This limitation also applies to any other liability for damages regardless of formal complaint eligibility. The above does not apply to initial non-fulfillment, product deficiencies, or claims under the Consumer Protection Act. Any limitation of the seller\u2019s liability also applies to employees and those involved in the seller\u2019s sales network.<\/p>\n<p><strong>IX. Dispute Resolution <\/strong><\/p>\n<p>Article 52<\/p>\n<p>If a dispute arises that cannot be resolved directly between the seller and buyer, it shall first be resolved through out-of-court mediation; if unresolved, the competent court in Celje has jurisdiction.<\/p>\n<p><strong>X. Personal Data Protection<\/strong><\/p>\n<p>Article 53<\/p>\n<p>By purchasing, you confirm that you are aware that your personal data is managed by ZIP TECH, production, sales, engineering, and services d.o.o., Be\u017eigrajska cesta 2c, 3000 Celje.<\/p>\n<p>ZIP TECH d.o.o. commits to protecting your personal data in accordance with the Personal Data Protection Act. Personal data will be used exclusively for business purposes, sending pro forma invoices and invoices, informative materials, and other necessary communication. <\/p>\n<p><strong>XI. General Provisions <\/strong><\/p>\n<p>Article 54<\/p>\n<p>The seller reserves the right to make changes in catalogs, promotional materials, price lists, sketches, drawings, calculations, and similar documents (not directly affecting the product) without prior notice or warning to the client.<\/p>\n<p>The terms and conditions of the www.chefdejardin.com website comply with the Consumer Protection Act, the Electronic Commerce Act, the Out-of-Court Settlement of Consumer Disputes Act, and the Personal Data Protection Act.<\/p>\n<p>The website is operated by ZIP TECH d.o.o., Be\u017eigrajska cesta 2c, 3000 Celje, Tel.: 051 232 270, Email: hello@chefdejardin.com, Tax ID: 44186339. <\/p>\n<p><strong>Communication<\/strong><\/p>\n<p>The provider will contact the user through remote communication only if the user does not explicitly object.<\/p>\n<p><strong>Contact Details<\/strong><\/p>\n<p>Email: hello@chefdejardin.com<br \/>Phone: 051 232 270<br \/>ZIP TECH d.o.o., Be\u017eigrajska cesta 2c, 3000 Celje<br \/>Tax ID: 44186339, Company ID: 8255695000<br \/>Bank account: IBAN SI56 0400 1004 9762 153, NOVA KBM d.d.<br \/>Company registered at District Court Celje on 16.08.2018<\/p>\n<p>These general terms and conditions of ZIP Tech d.o.o. are effective from 18.10. 10. 2021 and remain valid until revoked.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e81ab9f custom-toggle elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"e81ab9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2431\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2431\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Privacy Policy<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2431\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2431\"><p><strong>Company Information<\/strong><br \/>\u2022 IBAN SI56 0400 1004 9762 153<br \/>\u2022 Company registration number: 8255695000<br \/>\u2022 VAT ID: 44186339<br \/>\u2022 Director: Andra\u017e Zupan<br \/>\u2022 Email: hello@chefdejardin.com<\/p>\n<p>The operator of the website www.chefdejardin.com, ZIP TECH, proizvodnja, prodaja, in\u017eenjering in storitve d.o.o., Be\u017eigrajska cesta 2c, 3000 Celje (hereinafter \u201cthe provider\u201d), commits to carefully protecting personal data collected during registration in accordance with the Personal Data Protection Act (ZVOP-1-UPB1). The data collected by the provider for business purposes will be used exclusively for: <\/p>\n<ul>\n<li>sending informational materials,<\/li>\n<li>sending pro-forma invoices and invoices,<\/li>\n<li>other necessary communications.<\/li>\n<\/ul>\n<p>The user is also responsible for the protection of personal data by ensuring appropriate protection of their own computer. The provider is not liable for the accuracy of data entered by users. <\/p>\n<p><strong>Protection of personal data<\/strong><\/p>\n<p><strong>General<\/strong><br \/>The provider undertakes to preserve the confidentiality of personal data and the privacy of users of the website. Collected personal data will be used solely for providing the services offered. The provider respects the confidentiality of personal data and the privacy of website users, and will therefore do everything necessary to protect it from any breaches and misuse.  <\/p>\n<p>In certain cases, the transmission of the user\u2019s personal data to a company is necessary for the provider to fulfil its contractual obligations to the user.<br \/>The provider stores the collected personal data permanently in accordance with the Personal Data Protection Act (Official Gazette of the Republic of Slovenia, No. 94\/07) (ZVOP-1), the Electronic Communications Act (Official Gazette of the Republic of Slovenia, No. 109\/12, 110\/13, 40\/14 \u2013 ZIN-B, 54\/14 \u2013 dec. US, 81\/15 and 40\/17) and the General Data Protection Regulation (GDPR).<\/p>\n<p><strong>Use of Personal Data<\/strong><br \/>For the purpose of providing its services, the provider collects, manages, processes, and stores the following user data:<\/p>\n<ul>\n<li>first and last name<\/li>\n<li>company name (if the user is a legal entity) <\/li>\n<li>tax number of the legal entity (if applicable)<\/li>\n<li>email address<\/li>\n<li>contact phone number<\/li>\n<li>any other information voluntarily entered by the user in online forms<\/li>\n<\/ul>\n<p>The provider is not responsible for the accuracy, completeness, or currency of the data entered by users.<\/p>\n<p>The data will not be shared with third parties, except with contracted partners bound by data protection agreements and the same confidentiality standards as the provider.<\/p>\n<p>Personal data are collected with the explicit consent of individuals. Such consent and related forms are stored securely.  <\/p>\n<p>All data collections are stored within the Republic of Slovenia and are not transferred to other countries.<\/p>\n<p><strong>Purpose of Use<\/strong><br \/>Personal data collected via the website www.chefdejardin.com are used solely for the execution of orders.<\/p>\n<p>By consenting to data storage and processing, the user authorizes the provider to process and store the submitted data in accordance with the Personal Data Protection Act. The user also consents to the processing of this data for sampling, surveys, statistical analysis, market research, customization of offers, segmentation, and informing users about the services of www.chefdejardin.com and the provider.  <\/p>\n<p>Collected data will not be shared with third parties. The provider may process data until consent is withdrawn. Users may at any time request access to or correction of their data. <\/p>\n<p><strong>Privacy Policy Implementation<\/strong><br \/>The provider ensures personal data protection through its Personal Data Protection Regulation.<\/p>\n<p>All employees and contractors with access to users\u2019 personal data are informed of these regulations and are required to maintain confidentiality and protect user privacy. This obligation continues indefinitely, even after termination of employment. <\/p>\n<p><strong>Protection of Children<\/strong><br \/>All communication intended for children will be age-appropriate and will not exploit their trust, inexperience, or sense of loyalty. <\/p>\n<p>The provider will not accept orders from children without explicit permission from parents or guardians.<br \/>Without such permission, the provider will not collect or disclose children\u2019s personal data. The provider will not provide access to services harmful to minors.  <\/p>\n<p><strong>Right to Information<\/strong><br \/>You have the right to obtain information about your personal data held by us, as well as the right to have such data deleted. For any questions regarding deletion, processing, or use of your personal data, please contact hello@chefdejardin.com or send your request by post. <\/p>\n<p>Each individual whose personal data is collected, stored, and processed by the provider has the following rights:<\/p>\n<ul>\n<li>Right to be forgotten \u2013 you may request deletion of your personal data at any time, provided there are no legal grounds for further retention.<\/li>\n<li>Right to know how long your personal data is stored.<\/li>\n<li>Right to rectification, erasure, or to lodge a complaint.<\/li>\n<li>Right to data portability \u2013 you may request your personal data in a structured, commonly used, and machine-readable format.<\/li>\n<li>Right to legal remedies and sanctions \u2013 you have the right to file a complaint with a supervisory authority and to seek compensation for damages.<\/li>\n<li>Right not to be subject to automated decision-making, including profiling.<\/li>\n<li>Right to withdraw consent \u2013 you may withdraw your consent for further processing, particularly for direct marketing purposes.<\/li>\n<\/ul>\n<p><strong>Exercising Your Rights<\/strong><br \/>All requests related to the exercise of data protection rights can be sent in writing to hello@chefdejardin.com.<\/p>\n<p>For secure identification, the provider may request additional information and may refuse to act only if the user cannot be reliably identified.<\/p>\n<p>The provider will respond to requests without undue delay and no later than one month after receipt.<\/p>\n<p>The provider retains personal data until consent is withdrawn. Users may unsubscribe from email notifications or request complete and permanent deletion of their data and user profile. <\/p>\n<p><strong>Additional Information<\/strong><br \/>The provider is committed to protecting users\u2019 personal data in accordance with applicable data protection legislation. Personal data will not be shared with third parties unless required by law or by a competent authority.    <strong> <\/strong><\/p>\n<p><strong>Email Marketing<\/strong><br \/>We use MailChimp to manage our mailing list and send newsletters. MailChimp may process your data using industry-standard technologies to track and improve our email campaigns. <\/p>\n<p>MailChimp\u2019s privacy policy is available at https:\/\/mailchimp.com\/. You can unsubscribe at any time by clicking the \u201cunsubscribe\u201d link at the bottom of each email.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29c0560 custom-toggle elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"29c0560\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4371\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4371\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Cookie Information<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4371\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4371\"><p><strong>Why are cookies necessary?<\/strong><br \/>Cookies are essential for providing user-friendly web services. Interaction between the website and the user is faster and simpler with cookies. They allow the website to remember user preferences and experiences, saving time and making browsing more efficient and convenient.  <\/p>\n<p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: 15px; font-weight: var( --e-global-typography-text-font-weight ); background-color: var( --e-global-color-2969986 );\">The company assigns a cookie to each user at the start of each visit to the online store for identification, shopping cart tracking, and traceability. This cookie is stored in the server\u2019s memory only for the duration of the visit and is deleted after one hour of inactivity. The company may also store persistent cookies on the user\u2019s computer, such as an encrypted user ID for recognition on the next visit, or item ratings, allowing the user to see which items they have already rated. External services like Google Analytics may also use cookies to analyze website visits. The company may use this data in anonymized summary form for statistical analysis. For web security purposes, the company also collects IP addresses from which users access the store.    <\/span><\/p>\n<p><strong>Disabling cookies<\/strong><br \/>You decide whether to allow cookies to be stored on your device. Cookie settings can be managed and changed in your web browser. <\/p>\n<p>For information on cookie settings, select the browser you use:<br \/>Chrome<br \/>Firefox<br \/>Opera<br \/>Internet Explorer 9<br \/>Internet Explorer 7 in 8<br \/>Safari<\/p>\n<p>If you change or delete your browser\u2019s cookie file, or upgrade\/change your browser or device, you may need to disable cookies again. The process for managing and deleting cookies varies by browser. If you need assistance, consult your browser\u2019s help resources.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11d13d95 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-phone elementor-widget elementor-widget-html\" data-id=\"11d13d95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script> \njQuery(document).ready(function($) { \nvar delay = 100; setTimeout(function() { \n$('.elementor-tab-title').removeClass('elementor-active');\n $('.elementor-tab-content').css('display', 'none'); }, delay); \n}); \n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and conditions Terms of Business I. Introductory Provisions Article 1 These Terms and Conditions regulate the rights and obligations between ZIP Tech&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7366","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and conditions &#8211; Chef de Jardin<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chefdejardin.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and conditions &#8211; Chef de Jardin\" \/>\n<meta property=\"og:description\" content=\"Terms and conditions Terms of Business I. 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